I have changed my e-mail address

If you have changed your e-mail address since you joined jacquielawson.com, it's very important to let us know. Otherwise not only will we be unable to contact you if we need to, but also your old e-mail address will appear as the sender on any e-cards you send to your friends!

Fortunately you can change our record of your e-mail address very easily online, as follows.

First, if you have not already done so, then log-on by entering your e-mail address and password in the top right hand corner of any page. It's very important that you log-on using your old e-mail address – i.e. the address we currently hold for you, as opposed to your new one. Otherwise our computer won't recognise you.

If you cannot remember your password please click here.

When you have logged on successfully, click My Details in the menu. (You'll find this option in the orange menu bar after you have logged on). You'll see a space where you can enter your new e-mail address. You can also use this page to change your password if you so wish – and while you're at it, why not make sure all the other details we have for you are correct too?!

IMPORTANT! When you're finished, don't forget to click the Update button at the bottom of the page!

Are your questions answered?
  1. Did this answer your question?

  2. Yes - thanks! No - but I'll keep searching through the FAQs No - I'd like to submit my question to your helpline

To contact our helpline directly please select the third option above, or please feel free to send us a snail mail.