I have forgotten my password and forgotten or no longer have access to my e-mail address
I have forgotten my password and forgotten or no longer have access to my e-mail address I have forgotten my password and forgotten or no longer have access to my email address If you know and still have access to the email address that we have for you, then you can get a password reminder by e-mail by clicking here. If you don't know the email address and password that you used when you joined us, or no longer have access to the email address, then we'll need to run a search through our database to try to find your membership record. Please fill in as much of the following information as you can. If you are able to provide enough information for our computer to identify your membership record automatically, then you will get an instant response giving your membership details. If not, then the details you give will automatically be forwarded to our helpline, and we will do a manual search of our records to try to find your membership. If you do not know the answers to any of these questions please leave them blank. First, please enter your current email address, to which we should reply to you now Your first name Your last name Your telephone number Your postcode or zip code Enter the email address which you think you used when you last logged on successfully to jacquielawson.com. If possible, give the password which you used when you last logged on successfully to jacquielawson.com. When you paid for your membership (or renewal) you will have been given a two-part reference number (sometimes referred to as the Cart ID) or a one-part confirmation number. If you still have that information, please enter it below. Our Reference or ""Cart ID"" - Confirmation Number D84D66 Please enter only one of the following three items, depending on whether you paid for your membership by credit card (Worldpay/Netbanx)or Paypal. If you paid by sending cash or any other means, please leave these entries blank. Worldpay or Netbanx transaction reference number (from the payment confirmation email which you received) Paypal transaction number - you can find this by logging on to your Paypal account Cheque number - you can find this by looking up your cheque book counterfoils If you have previously been able to use jacquielawson.com, please enter the e-mail addresses (not names) of one or two people to whom you have sent our e-cards in the past. First recipient address Second recipient address Any other comments which might help us find your membership record, including alternative or old e-mail addresses which you may have used. Please note: if the details you enter above are sufficient to identify your membership record, then your password will be displayed clearly on the next page. Please ensure that you are in a secure environment before you click the Continue button."
If you would like personal assistance with your enquiry, please select "no" and the next page will show a form on which to submit your query.