I have a question about cookies

What is a cookie?

A cookie is a small item of data which a website sends to your computer. There are two types of cookie – "permanent" cookies, which are stored on your computer's disk, and "session" cookies, which are automatically deleted when you quit your web browser session.

When you log-on to our website, our computer looks up your details in our database and sends your computer a cookie containing your membership details. Thereafter, when you visit different pages in our site, our computer can detect by the presence of the cookie that you have logged on and are allowed to send cards. Without the cookie it would be impossible to differentiate between logged-on members and casual visitors to the site. (This is true of any membership-based site, not just ours.)

Normally the log-on cookie is a session cookie, but if you request the automatic log-on feature, then we make it permanent so that next time you come to the site, you don't have to log on again.

As well as the log-on cookie, we also use "analytics" cookies to help us improve our website, for example by keeping track of which pages are visited most often. Analytics cookies don't contain any personal information.

And finally, when someone clicks one of our adverts on another website (such as Google) we store a "marketing" cookie, which enables us to detect whether you proceed to make a purchase. This is important because it's the only way of monitoring the effectiveness of different advertisements. These marketing cookies are automatically deleted after 60 days.

For assistance with enabling, disabling and managing cookies, please click here.

Please note that if you disable or block our cookies, you will not be able to log-on to our website, even if you are a member!

Cookies in the Advent Calendars

The web versions of the Advent Calendars also use cookies to hold your activation code, as well as personalisations such as your Christmas tree decorations, flower arrangements, snowflake designs and so on.

If you are using the web version of our Advent Calendars, it is therefore very important that you have permanent coookies enabled for jacquielawson.com, and that you do not clear your cookies. If you do clear them, you will lose all your personalisations, and you will also have to re-activate your Advent Calendar.

The download (AIR) versions of the Advent Calendars do not use cookies.

I've read that cookies can be a bad thing!

Some companies use cookies to try to give you advertisements which they think will be relevant to you, and some companies share this information between different websites. For example if you visit a website about cars, then you might find that you start seeing advertisements for cars on other websites too! Some people feel that this is an infringement of their privacy.

But as you know, here at jacquielawson.com we don't do advertisements at all, so none of this applies to us, and none of our cookies are used for bad purposes!

I have enabled cookies but I still get a cookie error when I log-on

If you have followed all the instructions to enable cookies, but you still get the error message about cookies, please check to see if you have any other security or privacy software installed on your computer. Unfortunately, there are a lot of products available which have cookie control features and it's not possible for us to give instructions for all of them.

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To contact our helpline directly please select the third option above, or please feel free to send us a snail mail.