Help Centre bulletin

Internet Explorer 10 issue: If you're unable to view our cards, or if the orange "Download Now" button is missing on our widget download pages, and you're using IE 10 on Windows 8, you're probably in the Modern view. Move your cursor to the bottom of the screen and the Address Bar should appear. Click the wrench icon in the bottom-right to open the Page Tools menu. Select "View on Desktop" to switch to Desktop view. Alternatively, you can access the Desktop view by pressing the Windows button on your keyboard and selecting the "Desktop" tile from the Start screen.

Download for tablet devices: The Jacquie Lawson Circus and Quick Send Widget are available for PC and Mac computers only, and will not run on iPads, phones or other mobile devices.

Help / Contact Us: Top Questions

Welcome to the jacquielawson.com help pages. The following are the top questions asked - please check if your question is in this list:

  1. Sending e-cards

  2. I need step by step instructions on how to use this site
  3. I sent the card to the correct address but the recipient says it never arrived
  4. I need to re-send a card

  1. I am trying to view a card

  2. How to view a card
  3. When I view a card I get a blank screen
  4. Why do I have to download the Flash Player?

  1. Logging in

  2. I have forgotten my password and forgotten or no longer have access to my email address
  3. I have changed my email address
  4. Questions about the automatic logon facility
  5. Questions about cookies

  1. Payment and renewals

  2. How to join
  3. I would like to pay by cheque or money order but cannot find your address to send the money to
  4. I do not want to renew

  1. What's new

  2. Jacquie Lawson Circus
Having Problems?

My question is not listed above!