How does jacquielawson.com work?

You will also receive an e-mail from us notifying you of any new cards that are released, so you can be the first to send them to your family and friends!

Logging on

To use the members facilities of the website, you have to log on. Logging on identifies you to our computer so it "knows" who you are and can check that your membership is up-to-date.

Please note that you only have to log on if you want to do things which are reserved for members only. If you just want to view a card you've been sent, or browse the site, then you don't have to be a member or log on.

To log on, you must first go to the jacquielawson.com website. To do this, enter:

http://www.jacquielawson.com

in the Address bar of your web browser (that's the long white bar near the top). Then enter your e-mail address and password in the boxes in the top left hand corner of the screen, and then click the Log On button. If you have trouble doing this, click HELP to go to our Help page for further assistance.

Selecting and Previewing a card

Now that you are logged on to the site you can view the range of cards available by clicking on OUR CARDS at the top of the page. You will now see a list of all the various categories of cards available, and at the bottom there'll be a short list of topical or recently-released cards. Some of our cards appear in more than one category, if they're suitable for more than one purpose.

Click the category of card in which you're interested, and you'll be shown a list of the cards we think are appropriate for that purpose.

To preview a card click where it says PREVIEW THIS CARD. The card will then be downloaded to your browser (which may take a few minutes) and then start to play. If it does not, please click Help to go to our Help page and follow the instructions for help previewing cards.

Sending a card

Find the card you wish to send and then click the SEND THIS CARD option. (If you do not see a SEND THIS CARD option, make sure that you have logged in as a member.)

This will present you with the SEND A CARD screen where you can enter your recipient's name and email address. If the recipient is already in your address book then you can select them from the address book on the left by clicking on their name and then click ADD SELECTED RECIPIENTS. If you want to add all the recipients from your address book then click the ADD EVERYONE! button. (Note: your jacquielawson.com address book is separate from your normal email address book. For technical reasons it's not possible to use your normal email address book to send e-cards.)

Next check the name that the card will be sent from. You may want to say 'Mum' or 'Dad' rather than your full name.

To complete the card enter your message in the message box and press the SEND CARD button.

Alternatively if you would like to preview the card before sending then click the PREVIEW CARD option - this will download your card and give you the choice of playing the whole card or skipping to the end of the card to view your message.

IMPORTANT! When you preview a card, it will open up in a separate browser "window". This will partially or wholly overlap the page where you were entering the recipient's details. However, when the card has finished displaying, just click the Continue button on the card, and the card "window" will disappear, leaving you exactly where you were before the preview.

If you have trouble doing this, click Help to go to our Help page and try the step-by-step instructions on how to send cards.

Sending a card on a future date

To schedule a card to be sent on a future date (perhaps for a birthday), first log on to the site and select a card as described above.

After you have completed your recipients details click on the SEND CARD ON THIS DATE button and select the date required.

As most people send cards to recipients within their own country / timezone, the card will automatically be sent early in the morning on the most westerly time zone for your country. For example when someone from the USA requests a card to be sent on a future date, the card will be delivered around 1:00 am PST on that date.

Viewing your Card History

You can view a list of cards you have sent by selecting CARD HISTORY on the top menu. Note that you must have logged on first otherwise this option will not appear in the menu.

Changing your email address, password etc.

If you ever change your e-mail address, or want to change your password or other details, you can do this very easily as follows. Just log on and then click MY DETAILS in the menu. This will show a page where you can update your e-mail address, name, password, and other details.

If you would like personal assistance with your enquiry, please select "no" and the next page will then show a form on which to submit your query.

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