I have forgotten my password and forgotten or no longer have access to my email address.

If you know and still have access to the email address that we have for you, please request a password reset email.

If you don't know the email address and password that you used when you joined us, or no longer have access to the email address, then we'll need to run a search through our database to try to find your membership record. Please fill in as much of the following information as you can. We will search our records to try to find your membership, and let you know by email.

Your current email address

*Please enter the address to which we should reply now

Registered information

Now please enter the details which you think you gave when you joined jacquielawson.com, or when you last successfully logged on.

Transaction reference number

When you paid for your membership or renewal you will have been given a transaction reference number or membership number. If you still have that information, please enter it below.

Email addresses of people you sent ecards

If you have previously been able to use jacquielawson.com, please enter the email addresses (not names) of one or two people to whom you have sent our ecards in the past.


Any other comments which might help us find your membership record, including alternative or old email addresses which you may have used. But please do not tell us your password or credit card number. If you do so then data protection regulations mean that we shall have to disregard your request. However it may be helpful if you give the last four digits only of the credit card number which you used to pay for your membership or renewal.