Jacquie Lawson Greeting Cards and Animated Ecards

Skip to navigation Skip to content

Search results for: cancel card

I am getting a new computer. How do I transfer my membership?

I have an idea for a new card!

I have a question about the Address Book and Birthday Reminders

I have a question about Card History and Cards Pending

I want to change my password, payment information, address, or other details

I have changed my email address

How do I set up a shortcut to click on to go to your site?

How do I stop getting emails from you?

I don't want to receive your ecards!

There's no music/sound in my iPad/iPhone app

I have a question about the Jacquie Lawson Colouring App

What is the Jacquie Lawson ecards app?

Troubleshooting for Advent Calendars (Windows 10 and 11 only)

I have a question about the Summer Garden or Kitchen Expansion Packs

Can I send the Country Cottage to someone else?

Is the Country Cottage really free?

What if I buy an Advent Calendar as an in-app purchase?

Why do ecards subscribers have to pay for these products?

Why didn't I get a discounted/free copy?

I need to cancel my order

What happened to your Photo cards?

Why did you decline my credit or debit card payment?

How do I join your ecards service?

Is membership of jacquielawson.com free?

Please renew my ecards membership using the same card details as last year

Why did you charge me twice?!

How long does my ecards membership last, and how many cards can I send?

I have a question about methods of payment and currencies

When does my ecards membership expire?

How do I renew, and how much does it cost?

Please cancel / do not renew my membership

How to send an ecard

I need to resend a Gift Membership

I have a question about the Order History page

Problems viewing cards (including blank screen, no music, other anomalies)

Can I change the caption or greeting on a card I send?

I have a query about GDPR (General Data Protection Regulation)

How to send a card by text message, social media, or personal email

How do I book a card to be sent on a future date?

How to post a card on Facebook

What are the minimum technical requirements for your products?

Why are you not answering my emails?!

What do you do with data you hold on card recipients?

I have a question about cookies

Can your cards be viewed on an iPhone, iPad or other phone or tablet?

How can I see all the cards that I've received?

What is the difference between ecards and note cards?

How can I earn more rewards in the Country Cottage?

I need to cancel or re-send a card

I need step by step instructions on how to use this site

My card wasn't received!

I have a question about Gift Memberships

Do your cards use the Adobe Flash Player?

How do I change the sender's name on the cards I send?

You have renewed my ecard subscription without my permission!

I sent a card but the recipient says they cannot view it

Can I use more than one email address for sending cards?

Someone sent me a card. How do I view it?

Tell me about Digital Gift Cards

I just want to comment on your site or service, and do not require a reply

Video not loading on some devices in the Advent Calendars

I can log on OK but I can't send cards

Can't you stop people forwarding cards without paying for an ecards membership?

Would you like to use my artwork/music/poetry in your ecards?

How can I change the font size on an ecard?

Can you do private commissions?

If I send to multiple recipients, will they all see the other recipients' addresses?

Can I download the cards to my computer?

What is the maximum length for my message in an ecard?

What is your policy on accessibility?

Where are My Details, Card History, Address Book, etc. on the new site?

I have a question about the Search option.

Topics

Logging on, personal details

Membership & payment

Order history & gifts

Viewing & sending ecards

Country Cottage & Advent Calendars

Other products & apps

Security & privacy

Other questions